Blog

Welcome to our blog, where we keep consumers & network partners up to date on industry news & insurance issues.

Provocative & inciteful opinion articles on collision news & info. We cut through the clutter & confusion to give you clarity & perspective.

A Word on Deductibles

So ,how many of us really understand this “dirty” little insurance principle: well turns out not many, at least not completely. Chances are your agent, broker, or financial advisor told you your deductible will help save you money on your insurance policy; lower premium payments and so many of us feel we should ask for […]

The labor rate problem : the way we see it.

Hello to our network partners & industry associates. I have listened to many arguments, proposals, issues,ideas, frustrations, threats & predictions over my 35 years from the insurance side & now for the last 5 years the autobody side on how the auto body industry has gotten & continues to get screwed by the insurance company […]

The “3-legged stool” Paradigm

Hello to all our CSN members and client business partners. This month I want to talk about what I call the “3-legged stool” paradigm of the insurance industry. Each leg of the stool represents a business segment of the industry. One leg is the customer, another the repairer & then the insurance company. The seat…

You are not an adjuster or appraiser

Hello again to all our CSN members and thank you for joining the revolution! This is a movement revolution to bring continuity to the collision services industry but more importantly a voice, that speaks to you the consumer, promoting clarity and solidarity for the consumer and more specifically; the industry.

So, you have a car accident what do you do first?

Hello again to all our CSN members and thank you for joining the revolution! This is a movement revolution to bring continuity to the collision services industry but more importantly a voice, that speaks to you the consumer, promoting clarity and solidarity for the consumer and more specifically; the industry.

What is a “substitute” vehicle as defined in an auto policy ?

First lets address the issue of supplemental transportation; in the context of a personal auto policy as an insured( contract party) then as a claimant or non-contract party. Nearly all contracts of insurance provide for some form of economic relief for supplemental transportation.