ABOUT THE FOUNDER and COMPANY
Hello, my name is Peter Krausch thanks for choosing Collision Services Network. I have worked in the insurance industry as a claims professional for 35 years. I worked for many of the industry leaders as well as independent adjusting companies and collision repair facilities. I hold a NY State independent adjusting license, industry certified ICAR platinum, and ASE. I have an MBA, B.S., A.S.S. in claims law, and a graduate of Dale Carnegie. I am a member of the Society of Claims Law Professionals. I am a resident of Suffolk County Long Island and a lifetime resident of the state of New York.
I started C.S.N. in response to the growing collectivization of the collision services industry and the marginalization of the industry consumer through disinformation, technology, and confusion; together with procedural or regulatory misrepresentation by the insurance industry.
Collision Services Network will be the voice of the independent collision services industry and a real alternative for the consumer. We will bring clarity and uniformity to the collision services industry and all related business entities through the consolidation of all business-related resources into one location. We will offer the insurance and collision industry consumer real choice and empowerment through our superior knowledge, professional networking, and professional, competent experience: learning, consultation, and advice you can trust and professionalism you can depend on.
At C.S.N, we offer the industry consumer real-time accessibility, knowledge, and professionalism. All industry consumers’ needs are met in one central location. C.S.N facilitates and leads this movement, helping to unify a fragmented industry and empowering the misinformed consumer.
We are an organization that has superior knowledge and service that is of value. We value our customers and always strive to build long-term relationships.
As Collision Services Network is the voice of the collision services industry and the advocate for the industry consumer, we bring clarity and solidarity for both our customers and the collision services industry.
Our customer service goals, target business practices and principles that ensure every Collision Services Network customer has a WOW experience. We give feelings of trust, confidence, security, and strength.
Commitment • Quality Service • Reliability • Customer Advocacy
That’s What C.S.N is All About!
Collision Services Network sees a future where the collision service industry is uncoupled from the insurance industry and not artificially controlled or adversely influenced by anyone or anything. C.S.N is guided by free-market business principles and prudent business judgment. C.S.N significantly helps our client body shops and affiliated businesses to increase profits and expand the customer base.
We believe that a vibrant and independent collision services industry segmented by a shop’s location, level of training, industry certifications, investment in technology, and quality of work will ensure consumers’ safety and well-being are foremost in the minds and actions of those performing the repairs to their damaged vehicles.
To support and promote the independently owned and operated auto body industry and all affiliated businesses and educate and inform the consumer as to their rights, options, and expectations related to an insurance claim. We will accomplish this by empowering our customers with industry-based knowledge, professional consultation, freedom of choice with our affiliated business partners, and implementing marketing strategies that will leverage technology to drive advertising efficiency and increase the market share of all our client business partners.
Integrity • Sincerity • Honesty • Competency • Ethical